About The Program

At Sistering, follow-up case supports help women and gender-diverse people stay housed and connected to care. This includes ongoing check-ins, advocacy, referrals to health and mental health services, and crisis prevention. These supports ensure long-term stability, safety, and access to essential resources after exiting emergency or transitional housing. Building strong, trusting relationships between housing workers, participants, and landlords lays the groundwork for long-term success and sustained housing security.

Our Case Support Programs

One of our clients, who has long struggled with untreated mental health challenges and addictions, was recently at risk of eviction due to pest infestation and hazardous hoarding. The Back to Home Staff team worked collaboratively and consistently with the client to address the issues and ensure compliance with the violation order. Through daily check-ins, reminders, surface counselling, moral support, and food assistance, the client remained actively engaged in the process. They successfully eliminated approximately 96% of pests and completed a full unit cleanse. With the help of staff and a supportive landlord, the client made a significant and inspiring transformation toward stability.

Our community wellness groups meet bi-weekly to discuss resources, offer practical support, and share information, with an emphasis on trauma-informed topics and wellness recovery.

Sistering has recently implemented the peer-led Wellness Recovery Action Plan (WRAP), supporting newcomers and refugee participants. Together, they developed wellness toolkits, strengthened emotional regulation, and built meaningful community connections. Participants shared that WRAP helped them navigate the significant trauma, mental health challenges, and emotional stress of resettlement.

How Does It Work?

Case Support is available to individuals 16 years and older, offering tailored assistance to meet diverse needs. Clients can connect with Case Support in several ways: through self-referral, by visiting our Drop-In, or by being referred by other community agencies. 

Our mISSION

Creating Safe Spaces

“I personally gained self-worth, a sense of community, a sense of I’m not alone in my fight, my feelings. Inclusion, a space away from isolation. A sense of being part of something on a larger – I’m not alone in how I feel about these things, you know. And you will feel the same way that I do and that is motivating”

– Sistering Participant

Our Impact

Working With Compassion

Sistering offers a safe, peer-led space where participants can explore mental health, reflect on their experiences, and develop wellness strategies that fit their unique needs. The program supports those facing challenges such as isolation, illness, language barriers, immigration and newcomer experiences, homelessness, survival of abuse, trans identity, or managing mental health, physical health, or addictions. In this psychoeducational setting, participants are encouraged to connect with cultural wellness practices and community resources. Activities currently include bi-weekly meetings, which are open and often require no registration. Sessions are shaped by participants’ interests and may feature lectures, films, guest speakers, workshops, handouts, mindfulness practices, and themed discussions.

. FAQ

Case Support is available to individuals 16 years and older, offering tailored assistance to meet diverse needs.

Case Support services are available at Sistering’s drop-in at 962 Bloor Street West.

The languages offered within the case support team are diverse, including Spanish, English, French, and more. Please let us know if you require language accommodations as we will pair you with the adequate resources and workers.